During the interview, key comments from the Ofsted report (listed below) were discussed, and Paul kindly explained how his team had achieved each item and where Bud had supported them.
Bud has supported us to provide a high-quality learning experience, it provides a simple way for learners to view and track their progression. Learners can login and see their RAG rating and their distance travelled at any time on any device.
Ofsted were very impressed with the bespoke report created by our Bud account manager, which demonstrated learner engagement. The report showed how many learners had engaged over a period of days, weeks, and months, and enabled us to benchmark ourselves alongside similar providers using Bud. Ofsted were impressed that we were benchmarking ourselves in this way. We now use this report in our monthly performance meeting.
We used Bud’s reports to demonstrate to the inspector’s evidence of safeguarding and the delivery of ALS. By using Bud’s reports, we were able to show inspectors that we have instant access to the data, and we can easily view learner progression. If the report, we wanted wasn’t already available in Bud’s reporting suite we were able to build it ourselves. This evidenced to inspectors that during our quarterly curriculum and quality reviews each department head is using quantitative and qualitative data to ensure the quality of every programme. This can help identify, for instance, where a programme might not be delivering the intended learning outcomes, enabling us to intervene and amend it, then track again to look for improvements. Thereby keeping a constant focus on learner outcomes.
Inspectors were not only interested in what we were doing well, but also our approach to identifying and implementing improvements to the areas that required it and measuring the effectiveness of the changes through data.
Apprentify is different to other training providers, we call ourselves a ‘Talent Development Organisation’. At the outset, we ask employers what they need and what ‘good’ looks like to them. We then assess all the employers’ apprentices for competencies at our Assessment Centre. This means we can see the exact start point for each learner, and by using our RPL calculator, create the curriculum that will ensure the learner can develop into the intended role, based on the required Knowledge Skills and Behaviours.
There are fixed Standards that need to be delivered for, e.g., a Digital Marketing apprenticeship, but by adding the bespoke training elements necessary for each learner and their employer we now have around 50 bespoke versions. Once the programme is built, Bud enables us to add or exempt activities depending on the learner’s need. That’s why Ofsted said our Leaders develop an ambitious curriculum.
By using Bud, we are able to capture evidence of Knowledge, Skills and Behaviours building overtime, we showed Inspectors this evidence in a graph which we accessed in Bud at the touch of a button. The graph showed when the qualifications were achieved, meaning inspectors could easily see the journey travelled, from start point to end, by programme and by learner.
At Apprentify, we conduct quarterly progress reviews and monthly coaching sessions which show how the apprentice can apply their learning to their role. Our coaches are mentoring the learner, and this is captured as evidence in the Learner Overview in Bud. From this we create a separate monthly report which is signed by the learner and line manager. We develop the whole person and show the impact on both the learner and their job.
Coaches are using Bud to regularly monitor progress, submissions, off the job hours, assessment, and e-learning. In addition to their monthly scheduled sessions, coaches will speak to learners to check how everything is going, all of this is captured in Bud.
Bud is the central point for evidence, it gives coaches the information they need to put together action plans to support individual learners who have fallen behind.
We always stay on track with submissions, e-learning, and training sessions. Every month the Delivery Manager goes through every record with each coach to check progress. The RAG rating in Bud is a simple tool that has made this process much easier, meaning we can invest the administrative time saved on supporting and developing the learners.
The quizzes that Ofsted refer to are SCORM, in fact most of our training is SCORM enabled and accessed via Bud. We provide a mix of face-to-face and e-learning, to provide the best solution for our learners.
Read more: Balancing face-to-face and remote training
The data that drives our board reports is all downloaded from Bud’s data warehouse. Through bespoke reports, we demonstrate distance travelled and identify of areas of concern, this means we can see where improvement cycles are needed. Bud’s reports per learner are excellent, they provide what line managers and Ofsted need to see.
As pioneers of technology, Bud Systems can support with many aspects of training delivery.
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